Purchase and Sales Agreements
1. All Sales Are Final
By purchasing from PetroPower, you agree that all sales are final. We do not accept returns, exchanges, or issue refunds for any reason, except as outlined below.
2. No Refunds for Parts Found to Be Working Within Specifications
If a product is tested and confirmed to be functioning within its specified parameters, no refunds or returns will be accepted. It is the customer's responsibility to ensure compatibility and suitability before making a purchase.
3. Defective or Damaged Items
If an item arrives damaged or defective, you must notify us within 30 days of delivery. We will assess the issue and, at our sole discretion, provide a replacement or store credit if the item is deemed faulty upon inspection.
4. Warranty and Support
Products may be covered under a manufacturer’s warranty, if applicable. Please refer to the product details or contact the manufacturer for warranty claims. We do not provide additional warranties beyond what is explicitly stated on our website.
5. Limitation of Liability
We are not responsible for improper installation, misuse, or any incidental or consequential damages resulting from the use of our products. Customers assume full responsibility for ensuring proper application and installation.
6. Policy Updates
We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website.
By completing your purchase with PetroPower, LLC, you acknowledge and agree to these terms.